PRIVACY POLICY

We at A1 Basement Finishing understand that your privacy is important. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.a1basementfinishing.com. By using our website, you agree to the practices described in this policy.

INFORMATION COLLECTION

We may collect non-personal information, such as domain names and IP addresses. This information does not personally identify you but helps us understand how users interact with our website. We may also gather details about your internet browser, operating system, the source of your visit, and the specific web pages you access.

When you communicate with us regarding our website or services, we will collect any information you provide during such interactions.

We may contact you via email in the future to inform you about promotions, new products or services, or updates to this privacy policy.

INFORMATION USE

We use the information we collect for internal purposes, including but not limited to providing, maintaining, evaluating, and improving our services and website, as well as addressing your inquiries and providing customer support.

SECURITY

We employ industry-standard security measures to protect the information submitted to us during transmission and after we receive it.

For any sensitive information, such as credit card data, we use encryption to securely transmit it. You can verify this by checking for a closed lock icon in your web browser or “https” at the beginning of the web page address.

Access to personally identifiable information is limited to employees who require it for specific job functions, such as billing or customer service. We store personally identifiable information on secure servers in a controlled environment.

COOKIES

We use cookies on our website to enhance your browsing experience. Cookies are small pieces of data stored on your device’s hard drive that help us improve website access and identify repeat visitors. They do not link to personally identifiable information on our site.

SHARING

We do not sell or share the information we collect with third parties for direct or indirect mass email marketing.

We may disclose personal information and/or IP addresses when required by law, in good faith, and to:

• Comply with legal obligations or respond to legal processes served on our company.
• Protect and defend our website’s rights or property and related assets.
• Identify individuals who may be violating the law, the rights of third parties, or misusing our website.

Please be aware that when you voluntarily disclose personal information online, it may be collected and used by others. You are responsible for maintaining the confidentiality of your personal information.

LINKS

Our website may contain links to other websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy statements of any site that collects personally identifiable information when leaving our website.

SURVEYS & CONTESTS

Occasionally, we may request information through surveys or contests on our site. Participation is entirely voluntary, and you may choose whether to disclose the requested information. Such information may include contact details (e.g., name and shipping address) and demographic information (e.g., zip code, age). Contact information is used to notify contest winners and distribute prizes, while survey data helps us monitor and enhance our website’s usability and user satisfaction.

CONSENT

By using our website, you consent to the collection and use of information as outlined in this Privacy Policy. We may update this policy, and any changes will be posted on this page. Please check this page regularly to stay informed about the information we collect, its use, and any disclosures. Ensure that you understand our practices and procedures by reviewing the updated Privacy Policy.

If you believe that we are not adhering to this privacy policy, please contact us immediately:

• Telephone: (515) 322-8873
• Mail: Attn: Privacy Officer, 2123 SW Cascade Falls Drive, Ankeny, IA 50023.